FAQs

FAQs

Frequently Asked Questions

Welcome to the Khydaya Boutique LLC FAQ page! We’ve compiled answers to some of the most common questions to help make your shopping experience smooth and easy.

1. How long does it take to process my order?

All orders are processed within 0–2 business days. Once your order is processed, it will be shipped according to our standard shipping schedule.

2. How long will shipping take?

Shipping typically takes 3–5 business days, so most orders arrive within 3–7 business days from the date of purchase. We currently ship only within the United States.

3. Do you offer free shipping?

Yes! We offer free shipping on all orders within the United States, with no minimum purchase required.

4. Can I track my order?

Yes. Once your order ships, you’ll receive an email with a tracking number and a link to track your package. Please allow 24–48 hours for tracking information to update.

5. What is your return and exchange policy?

We accept returns and exchanges within 30 days of receiving your order. Refunds are processed within 7 business days after the returned item is received and inspected. Please refer to our Refund Policy page for full details.

6. What payment methods do you accept?

We accept the following payment methods:

  • Visa

  • MasterCard

  • American Express (Amex)

  • Discover

  • Diners Club

  • Maestro

7. How do I contact customer support?

If you have any questions about orders, shipping, or products, our support team is happy to help:

E-mail: Support@khydayaboutique.com
Phone: +1 (267) 621-1887
Business Hours: Tuesday – Saturday | 01:00 PM – 06:00 PM (EST)

8. Can I change or cancel my order?

Orders can only be modified or canceled before they are processed. Please contact us as soon as possible if you need to make changes.

9. Do you offer international shipping?

At this time, we ship only within the United States.

10. Are your clothing items true to size?

We strive to provide accurate sizing information on each product page. Please review the size chart and product descriptions carefully before placing your order.

We hope this FAQ page helps answer your questions. If you don’t see your question here, feel free to contact Khydaya Boutique LLC—we’re always happy to help.